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  • Shipping / Delivery

    Domestic Shipping

    All items are shipped directly from REVOIR to ensure our customers receive the best product, shipping and packaging quality. We will ship orders within 24 hours of them being purchased and transaction made. We will endeavour to use next day shipping for many areas in Australia where possible. This will be subject to your location and may incur additional shipping charges. We keep all our items in stock so you can have confidence in delivery times. We ensure that all items are delivered in high quality packaging with the shipping and returns service you would expect of a premium retailer.

    Standard shipping is free if your order exceeds $250.

    Below $250, shipping fees depend on:

    • Your location, and
    • The weight of your order

    Standard shipping rates for orders below $250 are:

    • $9 to $14 for NSW, VIC and ACT
    • $12 to $18 for QLD and TAS
    • $15 to $25 for SA and WA
    • $25 to $35 for NT

    You also have the option to choose express delivery.

    Express delivery rates are:

    • $12 to $17 for NSW, VIC and ACT
    • $16 to $20 for QLD
    • $20 to $30 for SA
    • $30 to $50 for WA
    • Express shipping not available in NT

    Contact us for charges to ship elsewhere.

    We can work with you to organise different shipping or pickup arrangements at your discretion. Contact us if you have alternative requirements and we will endeavour to accommodate your wishes.

    If you choose standard shipping, you should receive your order within:

    • 2-3 days of purchase for NSW, VIC, QLD and ACT
    • 3-4 days of purchase for and TAS
    • 4-5 days of purchase for SA
    • 5-6 days of purchase for WA and NT

    If you choose express delivery, you should receive your order within:

    • 1-2 days of purchase for NSW, VIC, QLD and ACT
    • 2-3 days of purchase for SA, WA and TAS
    • Express shipping not available in NT

    Same day delivery is most likely to be possible in Sydney. Contact us to arrange this for you. It may incur additional shipping charges on top of our regular free shipping service, which we will confirm with you prior to shipping

    International Shipping
    We can ship to home addresses, business addresses or PO Boxes. We may have to charge for additional shipping costs depending on the size and value of the items. We will confirm this with you before shipping any international orders.

    Tracking
    You will receive a tracking code and link to the shipping provider’s tracking service when you complete your order. This will allow you to track your purchase. You can also find this tracking code and link on the “My Orders” page is you log on to your account at Revoir.

    Missed Deliveries

    Our shipping partner will attempt to deliver again if you were not home. If they missed you they will leave a card with details of how to contact them and organise a redelivery. Contact us if you need further assistance.

    If your item does not arrive, check is the shipping status using the tracking code - this can be found in the shipping and order emails, and on the My Orders page if you logon to your account at REVOIR. Contact us if you still have not received you item despite checking your tracking status.

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