Our returns policy differs depending if the product is owned and sold by Revoir, or whether the product is sold on the Revoir site by a site user.
On all product pages, in the “Delivery & Returns” section, you can identify which type of product you want to purchase or have purchased. Contact us if you are not sure.
If the item is a Revoir product, then you can return the item within 30 days for a full refund as long as the item is in its original condition and packaging, with the Revoir tag still attached. Request a return shipping label in the ‘my order’ section of your account or contact us if you require assistance.
If the item is consigned it means the item is not owned by Revoir and we cannot offer an immediate refund (since we will have already paid the owner of the item for the sale). However, we want to help as much as we can.
As long as the item is in its original condition and packaging, with the Revoir tag still attached, you can return the item within 30 days and we will relist it for you for free. All you will have to pay is the cost of returning the item to us. You will receive your funds once the item is sold.